Experience in information technology, operations management, human resources and people management.

Managing day to day operations (employee/HR matters, internal systems and business processes) through effective action oriented approach.

Educating, advising, and influencing on issues involving employee relations, employee development, compensation, performance management, workforce planning, and organizational development. Developing action plans to achieve goals.

Have strong business acumen and customer interaction experience, in both customer relationship management and development.

GOAL/ROLE:

Provide leadership, direction, and oversight to ensure the quality, profitability, growth, and improved operational efficiency of SME.

Communicate the corporate vision to the internal members of the organization and making sure everyone understands their role.

Specialties: Client's account management, customer relationship, business management, business operations, business development, vendor management, employee management and retention, internal communication, team building, business process development, and managing a globally diverse team.